Privacy Policy

References in this Privacy Policy Statement to "we", "us" and "Diatomretail.co.uk"
At Diatom Retail we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

What information do we collect?
We ask for your name, telephone number, home address, email address, delivery address, and payment method details when a purchase is made on our site

What the data will be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Diatom Retail. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
All email messages and email newsletters will contain information on how you can unsubscribe; or
Send an email to our customer services division on admin@diatomretail.co.uk writing "unsubscribe" in the subject heading; or
Call our customer services division - see the "CONTACT US" section

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

What information do we share with others?
We share NO information at all with any other commercial or like company. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies
A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.